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Except that I received a Kai. It’s an understandable mistake given the Black Friday chaos, so I just let it go. Great prices and super fast shipping—just a little oops in packing my order.
Smooth cutting at first, however it does skip cutting sections of the fabric. I cut out six blocks and it happened at least twice. That is why I did not give it a 5 star rating.
Hi Janyce, I'm sorry your cutter isn't working exactly as expected. Please try another blade and see if that helps, if so, let us know and we'll replace the first blade.
Some other ideas are:
-Check to see that you are standing at the proper height to get nice even pressure at all times.
-Check your cutting mat to ensure there are no grooves in it, which causes the blade to skip.
-Make sure you are holding your cutter at a 90 degree angle to the ruler.
I am very impressed and happy with the quality of these blades and cutter.
Our staff and our customers LOVE this rotary cutter! It rolls smoothly and fits nicely in our hands.
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